📦 Shipping Policy – TailNest

At TailNest, we ensure safe & timely delivery of your pet grooming essentials 🐾.

1. Processing Time

• Orders are processed within 24–48 hours (excluding weekends & holidays).

• You will receive a confirmation email/WhatsApp once your order is shipped.

2. Delivery Duration

• Metro Cities: 3–5 business days

• Non-Metro / Tier-2 & Tier-3 Cities: 5–7 business days

• Remote Locations: 7–10 business days

(Delays may occur due to courier partner or unforeseen circumstances.)

3. Shipping Charges

• FREE Shipping on all prepaid orders above ₹999

• For orders below ₹999: Flat ₹69 shipping fee applies

• COD (Cash on Delivery): Available with an extra ₹50 fee

4. Tracking

• Once shipped, you will receive a tracking link via email/WhatsApp.

• You can track your order status anytime.

5. Delivery Partners

We ship through trusted courier partners like Delhivery, Bluedart, Ekart & India Post for reliable delivery.

6. International Shipping (Optional – if you want later)

Currently, TailNest ships within India only. International shipping will be available soon.